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Operational Organization

A Score for Production and Logistics

A company is an organism – nothing more and nothing less. Even though it develops in a completely individual and dynamic way, it does not function by chance, but through systematic structures and rules.

A modern organizational structure should not act as a rigid corset, but rather as the common denominator by which all actors in the company align themselves – comparable to the score of an orchestra.

Objective of organizational planning

LogistikPlan’s objective in organizational planning is to create a customer-oriented, smooth order flow:

  • internally, for the organization of site logistics, warehousing, and production areas, and
  • externally, for the organization of logistical supply chains, preferably within a supply chain management strategy.

While we describe the organizational structure of a company using the term organizational structure, processes are grouped under the term process organization:

Process organization …

  • defines the main and supporting processes – from procurement and purchasing through production and manufacturing to sales and shipping.
  • maps the logical linkage of all processes – usually in the form of block flow diagrams.
  • regulates how workflows are efficiently organized.
  • defines the allocation of tasks, information flows, and their IT support along the operational process chain.

Structural organization …

  • defines the structure of the operational organization.
  • maps the logical connection of all organizational units – usually as a hierarchical organizational chart.
  • regulates the human-resources framework for collaboration.
  • defines the tasks, authority, and responsibility of departments and position holders.

LogistikPlan principles of organizational planning

1. Work with focus:

  • Organizational and process planning should not aim to create a complete model of all ideal workflows, but rather a pragmatic representation (Pareto principle). We focus on processes and functions that have a significant impact on business success and project objectives.

2. Work constructively instead of destructively:

  • do not search for weaknesses or culprits, but
  • for improvement potential and ways to implement it.

3. Work concretely instead of vaguely:

  • WHERE does something need to be improved or achieved?
  • WHAT needs to be improved or achieved?
  • HOW can it be improved or achieved?
  • WHEN will it start / when will it be completed?
  • HOW MUCH impact or value should be created?
  • WHO is required / responsible?

Characterization of change


Results at a glance:

  • Functional concepts describing organizational principles (e.g. guidelines for inbound logistics) and framework conditions (e.g. operating times and shift models)
  • Control concepts with end-to-end definition of rules and control parameters for main and supporting logistics processes
  • Process flowcharts describing process steps, booking, and information flows
  • Structural planning with organizational chart and function matrix
  • Work process planning with task definitions and job descriptions